FAQ
iPhone mockup editor — common questions
Answers about Framy: iPhone models, export formats, App Store previews, pricing, privacy, CapCut workflows, and browser-based screen recording mockups.
How do I put a screen recording inside an iPhone frame?
Upload your video in the browser editor, pick an iPhone model and color, adjust the canvas if you need a specific ratio, then export MP4. No timeline, no layers panel — the frame wraps your recording automatically.
What is a video mockup?
A video mockup is a screen recording placed inside a realistic device frame, such as an iPhone, iPad, or MacBook, and exported as a video. Framy makes a free video mockup in your browser: upload the recording, pick a device, and export MP4 up to 4K with no watermark.
Can I use Framy as a phone frame for any app?
Yes. Framy works as a phone frame for any screen recording or screenshot, from iOS and Android apps to web prototypes. Pick an iPhone frame, or use it as a simple mobile frame for demos, social posts, and store listings.
Which devices does Framy support?
iPhone 3G through iPhone 18 Pro Max, including iPhone 17 Pro and iPhone Duo, plus iPads, MacBooks, iMacs, studio displays, and Apple Watch — each with multiple finish colors. Portrait and landscape iPads are listed as separate frames.
Is Framy free?
Low quality exports are free* forever — no subscription required. High quality uses a $1.99 bundle of 30 exports, or $4.99 for 100. Every export ships without a watermark.
Can I get a refund?
Yes. Unused bundles are refundable within 14 days of purchase, and we restore credits or refund you if an export fails on our side. See the full Refund Policy.
What video formats can I upload?
Common screen-recording formats work: MP4, MOV, and WebM from iOS, Android, QuickTime, OBS, and browser capture tools. If your file plays in Chrome, it should upload fine.
Can I export for App Store previews and social media?
Yes. Pick 16:9 for YouTube and landscape posts, 9:16 for Reels and Stories, 4:5 for Instagram feed, or 1:1 for square placements. Export Low or High quality MP4 up to 4K at your canvas size, with audio from your original recording kept intact.
Do I need After Effects, Figma, or Photoshop?
No. Framy is a single-purpose browser tool: video in, framed mockup out. It is built for speed when you already have the recording and just need the device wrapper.
Will custom iPhone case designs be available?
We are adding non-standard case frames — clear cases, colored bumpers, and stylized shells — on top of the stock device catalog. They will show up in the device picker as they ship.
Which canvas ratio should I pick for Reels, TikTok, or App Store previews?
Use 9:16 for TikTok, Reels, and Stories. App Store preview videos are often 9:16 or device-native portrait depending on your listing — 16:9 works for landscape hero clips. Pick the ratio before you export so the frame and recording are composed correctly.
Can I import a Framy export into CapCut or another editor?
Yes. Framy exports standard MP4 with audio. Import the file into CapCut, Premiere, DaVinci Resolve, or any editor that accepts MP4 — then add captions, music, or cuts on top of your framed mockup.
Do I need to install anything?
No install required. Framy runs in a modern desktop browser (Chrome, Edge, or Safari). Open the editor, upload your recording, and export — nothing to download for the framing step itself.
How long does export take?
Most exports finish in under a minute for typical screen recordings. Longer clips and High quality exports take more time because we re-encode at your canvas size while keeping the device frame and audio intact.
What happens to my uploaded video?
Your recording is processed so you can preview and export the framed mockup. We do not use your content for training or marketing. See our Privacy Policy for retention and deletion details during early access.
Still stuck? Open the editor to try a mockup, or reach the team on the contact page.